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SAP Solutions for Service Providers

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Service companies need transparency over projects, resources, services, and finances. With SAP, we connect these areas and create processes that function seamlessly from planning to billing.

Why Service Providers Need Connected Processes

For service providers, projects, employees, services, and finances are closely linked.

When times, resources, and costs are managed in different systems, it quickly becomes difficult to maintain an overview of utilisation, project progress, and profitability.

SAP creates a common data foundation and connects operational processes with finance and controlling.

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Service Expertise Down to the Detail

Depending on the business model, projects, resource planning, and billing differ. We know these requirements from practice.

  • Professional Services and Consulting

    Projects, employees, and services must be reliably planned and billed. SAP provides transparency over resources, times, and profitability.

  • Facility Management

    Many locations, ongoing services, and technical tasks require structured processes for planning, execution, and billing.

  • IT and Technology Service Providers

    Projects, services, and recurring tasks must be managed flexibly. SAP connects resources, services, and commercial processes.

  • Personnel Service Providers

    Employee deployment, customer orders, and billing are closely interlinked. Seamless processes reduce manual effort and create transparency.

SAP Solutions That Support Your Company

From the initial implementation to the further development of existing systems. We accompany you where your company currently stands, and with the solution area that has the greatest leverage.

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SAP as the Basis for Efficient Service Processes

With SAP, projects, resources, customers, and finances can be connected in one system. This gives you an up-to-date overview of services, utilisation, and economic development.

  • Central Control of Projects and Services
  • Transparent Resource and Capacity Planning
  • Seamless Processes Up to Billing
  • Integration of Operational Data and Finance
  • Current Analyses of Projects and Profitability

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Success Stories from Our SAP Projects

©JOANNEUM RESEARCH/Bergmann

Joanneum Research

“By focusing on the necessary and most important adjustments and having everyone pitch in without bureaucracy when problems arose, every issue could be resolved without causing significant delays.”

Brau Union

“S.E.PP has not only become a daily companion for our sales team but a true partner that has significantly contributed to securing our success as market leader both on the shelves and on paper.”

Salesianer Gebäude

Salesianer

“The good preparatory work and the parallel training of employees ensured that all national organisations could work smoothly on the new system.”

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Where the Standard Is Not Enough, We Offer Custom Extensions

Many challenges cannot be solved with standard SAP. Therefore, we develop our own solutions directly in the system.

  • Warehouse Cockpit

    More transparency in the warehouse and better control of daily operations. The Warehouse Cockpit consolidates relevant information and helps your team coordinate processes efficiently.

  • Maintenance Cockpit

    Plan and control maintenance processes clearly. The Maintenance Cockpit helps organise maintenance measures better and avoid downtimes.

  • SRB Workspaces

    Better collaboration directly in the system. SRB Workspaces connect tasks, information, and processes in one central place and facilitate daily collaboration.

  • Partner Solutions

    In addition to our own extensions, we work with selected partner solutions that can be seamlessly integrated into existing SAP systems and enable additional functions.

How Successful Implementation of an SAP Project at SRB Works

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  1. Analysis of Your Existing Processes

    We understand how your company operates today and where potential lies.

  2. Development of a Suitable SAP Solution

    Together, we design the solution that fits your processes and goals.

  3. Implementation and Integration

    We implement and integrate smoothly into your existing SAP landscape.

  4. Further Development in Ongoing Operations

    After go-live, we remain by your side and continue to develop the system.

Insights from Practice Around SAP & Business Processes

More Insights

Let Us Improve Your Processes

In an initial conversation, we will show you specifically how you can gain efficiency.

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Frequently Asked Questions

For which service companies does SRB offer SAP solutions?
Our focus is on professional services and consulting, facility management, IT and technology service providers, as well as personnel service providers. The requirements differ significantly, for example, in service recording, billing models, or deployment planning.
Which processes can service providers map with SAP?
Depending on the business model, projects, resources, service recording, times, customer processes, billing, and finance can be connected in one system. This eliminates the need for separate maintenance in project tools, time tracking, and accounting.
Which SAP modules are relevant for service providers?
Commonly used are SAP PS for project systems, CATS for time and service recording, and FI and CO for finance and controlling. For strong customer contact, solutions from the customer experience environment are added.
Is SAP suitable for project-based service companies?
Yes. SAP connects project planning and operational performance with resources, costs, and billing. Project progress and profitability can thus be evaluated at any time, rather than only becoming visible during post-calculation.
Can SAP help with resource and capacity planning?
Yes. Employees, capacities, and project requirements are considered together. Overloads and available capacities can thus be recognised earlier, facilitating personnel deployment planning across multiple projects.
How does SAP support service recording and billing?
Recorded times and services flow directly into billing. Whether billed by effort, fixed price, or in partial invoices can be stored in the system. Manual transfers between project and accounting are eliminated.
How do service providers benefit from integrated SAP processes?
Project, customer, and financial information is based on a common data foundation. This reduces manual handovers between departments and improves the management of utilisation, project progress, and results.
Is SAP also suitable for smaller service companies?
Yes. The scope is determined by the actual processes. With SAP S/4HANA Cloud, there is an entry point without a dedicated data centre, covering the central project and financial processes.