Excellent: OMV App Wins Maintainer Award
At SRB, we see ourselves as partners to our clients on their unique digital transformation journey. We know that we possess considerable expertise and can implement this in innovative solutions with real added value. Nevertheless, it is always gratifying for us as SRB consultants to receive confirmation of this, both from clients and independent sources, as in the case of OMV.
Mobile Field Service App Awarded
Together with Stefan Krebich, Advisor Turnaround Management at OMV, his team, and our implementation partneraaa – all about appswe at SRB developed a mobile Field Service solution for the international oil and gas producer based in Vienna. This has now won the 'Maintainer – Special Prize for Innovation Award 2020'.
We are very pleased, as the Maintainer is not just any award. This prestigious accolade has been awarded for 20 years by the renowned asset management consultancy T.A. Cook and a panel of independent, high-calibre industry experts. The aim of this industry award has always been to highlight the importance of maintenance for operational productivity and cost reduction as competitive advantages. We have more than convincingly demonstrated all this with the innovation project at OMV.
Maintenance Made Simple by SRB
This literally 'award-winning' project began classically. Maintenance at the OMV refinery proved challenging. Taking notes or camera shots of issues during maintenance rounds meant cumbersome handling of protective gloves, notepads, and cameras for the employees. A significant additional effort due to subsequent manual entry into the central SAP-based asset management system was unavoidable.
A new solution was needed. On one hand, the recording of reports directly into the SAP system had to be possible at any time and on the go; on the other hand, the special maintenance circumstances, data protection, and identity management of OMV had to be considered. Thanks to SRB's expertise, an innovative Field Service App was created, usable on all Apple iPhones. This app, specifically tailored for OMV, is not only seamlessly integrated into the central SAP system but also includes a so-called gyro control that significantly simplifies maintenance for OMV employees.
In other words: To create a maintenance report in SAP, the app automatically opens the camera function first. This allows for either taking a photo of the incident or starting specific quality checks in certain maintenance areas via QR or DataMatrix codes. The input of additional information and further control through the individual steps until the final creation of the report in SAP is done via gyro control, meaning moving the iPhone back and forth or pressing the volume buttons to confirm the input.
Independent Quality Assessment: 'Excellent'
The clear result: efficiency in maintenance has demonstrably increased at OMV. Reduced processing times and drastically improved data quality speak a clear language. Additionally, the app allows for ample room and opportunities for future expansions. The handling of the app is also enjoyable.
